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Resources for Patients & Families

Health and Condition Information

American Heart Association

American Lung Association

Centers for Disease Control and Prevention

Center's for Disease Control (CDC): Article on Preventing Surgical Site Infections

Food and Drug Administration's (US FDA) Drug Information Source

National Library of Medicine and the National Institutes of Health

National Health Information Center's Guide to Reliable Health Information

NC Health Info
Local Health Information and Health Services for North Carolinians

Surgical Care Improvement Project (SCIP) to Reduce Surgery Complications

Understanding Surgery by the Agency for Healthcare Research and Quality (AHRQ)

WebMD - Search by disease and condition

Healthcare Organizations

Agency for Health Research and Quality (AHRQ)
Federal agency responsible for research on quality, cost, access, utilization, and health care outcomes and patient safety

AHRQ's "Your Guide to Choosing Quality Health Care"

American Heart Association

American Health Quality Association (AHQA)
The American Health Quality Association represents Quality Improvement Organizations (QIOs) and professionals working to improve the quality of health care in communities across America.

American Hospital Association (AHA) and Hospital Quality Alliance (HQA)
Information on the latest data and resources available for this initiative to make hospital quality information publicly available, and to improve the care hospitals provide.

Carolinas Center for Medical Excellence (CCME)
CCME is a non-profit, physician-sponsored healthcare consulting firm and the Medicare Quality Improvement Organization (QIO) for North Carolina.

Center for Children's Healthcare Improvement
The Center for Children's Healthcare Improvement (CCHI) is a program to improve healthcare for children.

CMS Hospital Quality Initiative
The Hospital Quality Initiative uses a variety of tools to stimulate and support significant improvement in the quality of hospital care.

Institute for Healthcare Improvement
The Institute for Healthcare Improvement (IHI) is a not-for-profit organization driving the improvement of health by advancing the quality and value of hospital and health care services.

Joint Commission of Accreditation of Healthcare Organizations (JCAHO)
Evaluates the quality and safety of care of health care organizations and accredits them.

LeapFrog Group Hospital Quality Ratings

National Patient Safety Foundation (NPSF)
Organization devoted to improving the safety of patients through knowledge transfer, public awareness and communication.

Joint Commission Complaint Hotline
Call 800-994-6610 or e-mail

NC Complaint Hotline

North Carolina Center for Hospital Quality and Patient Safety
Collaborates with healthcare organizations and other partners to sponsor educational activities and quality initiatives to improve healthcare processes of care and patient safety within NC hospitals.

North Carolina Medical Society
As the largest physician organization in the state, the North Carolina Medical Society devotes itself to representing the interests of physicians and protecting the quality of patient care.

QualityCheck® Hospital Quality Reports.
JCAHO's website that provides quality reports on U.S. hospitals that contain merit badge achievements, quality measures and other data associated with hospital accreditation.

Speak Up™ Program for Patients
National campaign to urge patients to take a role in preventing health care errors by becoming active, involved and informed participants on the health care team.