Frequently Asked Questions


How and why was this site developed?


What is the purpose of this site?


Why are some quality measures on this site, but not others?


Why are you reporting measurement scores from previous years?


What is HCAHPS?


What are CMS readmissions measures?


What is the Medicare Spend per Beneficiary measure?


What is the source of the data on this site?


Why are some hospitals missing from the regional bar graph?


How are quality measures developed?


What are the average, top 10%, and top 25% scores?


What is being done to improve performance?


How can consumers and patients use this information?


How can healthcare providers use this data?


How can I get more information?